Privacy Policy & SMS Terms
Last updated: 07/04/2026
Radiant Pool Care LLC (“Radiant Pool Care,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy & SMS Terms page explains how we collect, use, share, and protect your information when you use our website, contact us, submit a form, request a quote, book service, or use our services.
SMS/Text Messaging Terms
Data Sharing
• Customer data is not shared with 3rd parties for promotional or marketing purposes.
• Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.
Radiant Pool Care Messaging Terms and Conditions
1. The messaging program consists of general conversational messaging to answer questions and provide support to customers.
2. You can cancel the SMS service at any time. Just text 'STOP' to the phone number from which you received messages. After you send the SMS message 'STOP' to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.
3. If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at service@radiantpoolcare.vegas.
4. Carriers are not liable for delayed or undelivered messages.
5. As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency will vary based on communication needs. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
6. If you have any questions regarding privacy, please read our privacy policy contained in the rest of this document/page.
If you have questions about these SMS terms, contact Radiant Pool Care LLC at phone #: 702-935-6505
email: service@radiantpoolcare.com
https://www.radiantpoolcare.com/contact-us
Mailing Address: 7285 Arrowrock Ave. Las Vegas NV 89179
Radiant Pool Care LLC uses SMS/text messaging to send informational communications related to appointment confirmations, appointment scheduling, service reminders, service updates, estimates, billing questions, gate access questions, and customer support.
Message frequency varies. Message and data rates may apply.
To opt out of SMS messages, reply STOP or CANCEL to any message.
For help, reply HELP to any message or email service@radiantpoolcare.vegas.
Consent to receive text messages is not a condition of purchase.
Wireless carriers are not liable for delayed or undelivered messages.
Customer data is not shared with third parties for promotional or marketing purposes. Mobile opt-in information and SMS consent are never shared with anyone for any purpose. Any information sharing described in this Privacy Policy excludes mobile opt-in data and SMS consent.
If you have questions about these SMS terms, contact Radiant Pool Care LLC at (702) 935-6505 or service@radiantpoolcare.vegas.
Consumer Contact Information for SMS Terms
If you have questions about our SMS terms, text messaging program, privacy practices, or how your information is handled, you may contact Radiant Pool Care LLC using any of the following methods:
Phone: (702) 935-6505
Email: service@radiantpoolcare.vegas
Website: https://www.radiantpoolcare.com/
You may also contact us through the contact form on our website.
1. Information We Collect
We may collect information that you provide directly to us, including:
Contact information: Name, email address, phone number, service address, and billing address.
Service information: Pool type, pool condition, service needs, preferred schedule, gate access notes, photos you send us, and other details related to your pool or property.
Communication information: Messages, emails, text messages, phone calls, form submissions, customer support requests, and other communications between you and Radiant Pool Care LLC.
Payment information: Payment details are processed securely by our payment providers. We do not store full credit card numbers.
Website usage information: Pages visited, links clicked, browser type, device information, and other basic website activity collected through cookies or similar technologies.
2. How We Use Your Information
We use your information to:
Provide, schedule, and manage pool cleaning, maintenance, and related services.
Respond to questions, quote requests, service requests, and customer support inquiries.
Send quotes, invoices, receipts, appointment confirmations, service reminders, service updates, billing communications, and other service-related communications.
Communicate with you by phone, email, text message, or other methods you choose.
Improve our website, services, customer experience, scheduling, and business operations.
Maintain records for business, tax, accounting, legal, and security purposes.
Send informational SMS/text messages when you provide consent.
We do not sell your personal information.
3. SMS/Text Messaging Privacy
Radiant Pool Care LLC may collect your mobile phone number and SMS consent when you submit a form, request service, contact us, or otherwise agree to receive text messages from us.
We use SMS/text messaging only for informational and service-related communications, including appointment confirmations, appointment scheduling, service reminders, service updates, estimates, billing questions, gate access questions, and customer support.
Message frequency varies. Message and data rates may apply.
To opt out of SMS messages, reply STOP or CANCEL to any message.
For help, reply HELP to any message or email service@radiantpoolcare.vegas.
Consent to receive text messages is not a condition of purchase.
Wireless carriers are not liable for delayed or undelivered messages.
4. Data Sharing
Customer data is not shared with third parties for promotional or marketing purposes.
Mobile opt-in information and SMS consent are never shared with anyone for any purpose. Any information sharing described in this Privacy Policy excludes mobile opt-in data and SMS consent.
We do not sell, rent, or share your mobile phone number or SMS consent with third parties or affiliates for marketing or promotional purposes.
5. Data Security and Safeguards
We maintain reasonable administrative, technical, and contractual safeguards to help protect your personal information from unauthorized access, use, disclosure, or sharing.
These safeguards may include limiting access to customer information, using secure service providers, maintaining password-protected systems, and requiring service providers to protect customer information and prohibit unauthorized use or sharing.
However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
6. Cookies and Website Tracking
We may use cookies or similar technologies to help our website function properly, understand how visitors use our site, improve our website, and support basic website analytics.
You can usually control cookies through your browser settings. If you disable cookies, some features of the website may not work properly.
7. Data Retention
We keep your information only as long as reasonably necessary to provide services, communicate with you, operate our business, maintain records, resolve disputes, and meet legal, tax, accounting, or reporting requirements.
When information is no longer needed, we may delete, anonymize, or securely retain it as required by law or business recordkeeping needs.
8. Your Choices and Rights
Depending on your location and applicable law, you may have the right to:
Access the personal information we have about you.
Ask us to correct or update your information.
Ask us to delete certain information, subject to legal or business recordkeeping requirements.
Opt out of SMS/text messages at any time by replying STOP or CANCEL.
Request help with SMS/text messages by replying HELP or emailing service@radiantpoolcare.vegas.
To make a privacy request, contact us at service@radiantpoolcare.vegas.
9. Children’s Privacy
Our website and services are not directed to children under 13. We do not knowingly collect personal information from children under 13.
10. Third-Party Services and Links
Our website or communications may include links to third-party websites, booking tools, payment processors, or other services. We are not responsible for the privacy practices, security, content, or policies of third-party services.
Use of third-party services may be subject to their own privacy policies and terms.
11. Changes to This Privacy Policy & SMS Terms
We may update this Privacy Policy & SMS Terms page from time to time. When we make updates, we will revise the “Last updated” date at the top of this page.
Your continued use of our website or services after changes are posted means you accept the updated Privacy Policy & SMS Terms.
12. Contact Us
If you have any questions about this Privacy Policy, SMS terms, or our data practices, contact us at:
Radiant Pool Care LLC
Phone: (702) 935-6505
Email: service@radiantpoolcare.vegas